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Easy to set up and easy to operate. Great quality print including excellent color quality. A superb jp,e pffoce [rpdict/
1. Said upgrades then cause Windows to crash.3. Devil Printer can only take about 10 sheets at a time, forcing you to constantly reload.2. Devil Printer always interrupts what you're doing to see if it can download upgrades for its software. Devil Printer will not stop telling you "it's ready."4. Devil Printer has a nasty habit of grabbing two sheets at a time and printing on 10% of one; 90% of the other, thereby ruining your print job.
After 5 try's I told them to mail it. The ink is very expensive and refills will not be recognized by the machine.
( We still have a 722c that's 7 years old and still working ) But this 6310 is testing my patience. Right out of the box it would not recognize the black cartridge that came with it so, first thing I had to do was go buy a cartridge.
I have had several HP printers over the years starting with a HP 660 and have had good luck with them all. I have reloaded the software several times ( lost count really ) and every time we try to print, a box comes up to tell me there is no printer and the printer feeds a blank sheet then the next sheet prints.
Then tech support had me jumping through hoops for three days to fix all the problems. I don't mind spending some time to get a product working but when you pay for a printer, you expect it to work right out of the box not days or weeks later.
The fax stopped working about a month ago at an inopportune time when a doctor was faxing important data. Very disappointed good by HP time to try something else.
Just like the 6210, this has the dreaded "carriage jam" issue, which means you should avoid it like the PLAGUE. HP has become terrible when it comes to printers, and you'd be better off lopping your fingers off and writing your documents up with all the spraying blood seeing as it would be less painful than dealing with either the 62/6310 series. Save yourself the infinite grief and just avoid at all costs. You have been warned.
We started with the 6200 series, but that printer wouldn't pull paper in straight for the life of it, so the resulting print was slanted on the page, and never at a predictable angel. Tried a few more times, then it started showing the same error, and turning it's self off, but kept the camera light blinking. We had troubles with the little bristles that stick down after the output rollers smearing the ink on some of the prints. So I called HP, they said they couldn't help me because it was out of warranty. It worked for what we needed, but never really wowed us. We were printing on vellum, which we know doesn't absorb the ink as well. First off the main reason we bought this printer was to make our wedding invitations with it. So I got online and searched for a solution, and found out how to do 4 different types of reset, Tried each, and on the full reset, I got it to power on, but all I got was the "Power Reset" error and every light blinked, and it beeped continuously.
It wasn't abused with heavy use. soon it wouldn't even attempt to turn on. The actual hardware is in great shape and worked fine, it was only the software we ever really had problems with. We would have to turn it on, and reset the network about 50%-60% of the time we wanted to print.In our experience a typical ink cartridge would only last for about 100 pages, so for us I would estimate our print costs to be about $0.25/page. We returned it and switched to this printer 3 1/2 years ago. Said they could sell me a service plan, but weren't confident they could fix it.
In the years to follow, we had the printer on a network, and constantly had problems with the printer showing itself offline. We only used the printer for very light duty, probably 30 pages/month, and just last month we got an error message "Power Reset." Tried turning it off and back on, got the same error again, tried unplugging it, didn't work. There solution was "Why don't you buy a new printer." I'm only really upset because from a $250 printer you would expect to get more than 1500 pages through it before it fails. Guess HP was right, now I'm shopping for a new printer, But I'm not shopping for a HP.
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